We select our items with care in order to present you with a fashionable collection. We rely on long-standing suppliers who convince us in terms of quality and reliability. During production, quality checks are carried out by our own employees on site or by contracted inspection companies.
A thorough quality check is carried out again when the goods arrive. Only when we are convinced that the goods can be put into circulation are they released for delivery. The picked goods are checked again before they are carefully packed for you.
Nevertheless, quality defects cannot be ruled out 100%. If there is any reason for complaint, please contact us and we will help you.
Häufig gestellte Fragen zu Garantie
Here you get to the frequently asked questions
Kontaktieren Sie uns, wir helfen Ihnen gerne weiter
+(49) 4221 12610
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Delivery
As a rule, we can ship your order within 2-3 days, or faster if required. During the season (August to October and January to February) we ask you to allow for longer delivery times.
Delivery is usually made by a forwarding agent; smaller and fragile or particularly urgent shipments are sent by parcel service. The delivery time depends on the region and the distance – it takes 2-3 days on average.
FAQ
Frequently asked questions – This is a typoblind text. You can use it to see if all the letters are there and what they look like. Sometimes words like Hamburgefonts, Rafgenduks or Handgloves are used to test fonts. Sometimes sentences that contain all the letters of the alphabet – these sentences are called “pangrams”. This one is very well known: The quick brown fox jumps over the lazy old dog. Foreign-language parts of sentences are often incorporated into typoblind texts (AVAIL® and Wefox™ are testing aussi la Kerning) in order to test the effect of (500 characters)
Exchange / Complaint
If you have any reason to complain, please fill in the complaint form and send it to us within 8 days. They help us with accurate information in processing the complaint. Returns from business customers are only possible in exceptional cases. We reserve the right to charge 20% of the value of the goods for storage and reconditioning.
New customer application
This is a typoblind text. You can use it to see whether all the letters are there and what they look like. Sometimes words like Hamburgefonts, Rafgenduks or Handgloves are used to test fonts. Sometimes sentences that contain all the letters of the alphabet – these sentences are called “pangrams”. This one is very well known: The quick brown fox jumps over the lazy old dog. Foreign-language parts of sentences are often incorporated into typoblind texts (AVAIL® and Wefox™ are testing aussi la Kerning) in order to test the effect of (500 characters)
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